Frequently Asked Questions

Is Bulk Food Warehouse part of a chain/franchise?

No, the Bulk Food Warehouse(BFW) is a family-run, independently operated retail location. We are not affiliated with any large bulk or health food companies.

This allows us to remain competitively priced with our bulk food offerings.

Because of this, there is only ONE Bulk Food Warehouse located in Burlington, ON in the heart of Aldershot!

Are you a warehouse?

Despite our name, we are not a warehouse. Bulk Food Warehouse is a family-run, independently operated retail location, open to the public.

Come visit us any time!

Where are you located? 

We are located at 519 Plains Road East, in the Aldershot community of Burlington.  We are in the same plaza as Dominos Pizza, directly across the street from Shoppers Drug Mart.

Are you new to the area? 

We are a hidden gem in the Aldershot area, and have been proudly serving the community since 1985!

What types of products do you sell?

We offer a wide range of products, including bulk food items such as flours, sugars, nuts, dried fruit, snacks, candy, chocolate, grains, and spices.

We also provide a large selection of health supplements.

Additionally, we offer reverse osmosis and distilled water—bring your container or purchase one in store.

Check out our honey, tea, birdseed, essential oil diffusers, and more.

Come discover what we have in store!

Do you only have bulk food at your store?

No.  In addition to our large amount of bulk food in store, we have a wide range of other offerings, including natural health supplements, grocery items, teas, honey, essential oils, diffusers, bird seed, 35% food grade hydrogen peroxide, cleaning products, and so much more!

What hidden gems do you sell?

We carry an assortment of hard-to-find items in store. This includes 35% Food Grade Hydrogen Peroxide, specialty herbs and spices, and competitively priced large bulk items.

First-time visitors always discover something fun when they shop in-store!

Do you offer large bags of product for sale? 

Yes we do!  We regularly stock large sizes of 22kg+ Citric Acid, Baking Soda, and Epsom Salt, available for in-store pick-up only.  You can pre-order online or simply purchase in store. 

Looking for a custom order of a product you just can’t get enough of?  We regularly fill special orders for 10kg+ bag or boxed bulk items for a variety of flours, grains, beans, candy and more.  If you are looking to buy in super bulk, or would like to inquire about pricing, please contact us!   

What brands of Health Supplement products do you carry?

We offer a large variety of Health Supplement brands including AOR, Advanced Omega, A. Vogel, Bell Lifestyle, Canprev, Carlson, Flora, Garden of Life, Healthology, Hubner, Medi-C, Naka, New Roots, NOW, Nutridom, Pure Lab, Purica, Renew Life, Salus, Strauss, Tristar...and so many more!

Is it true you sell 35% food grade hydrogen peroxide? 

We do!  This hard-to-finditem is available to purchase in store (no shipping options are available).  As this is a governmentregulated item, please ensure you have a valid driver’s license with you at time of purchase.  For more information, click HERE.

Do you sell alcohol? 

Yes, starting December 2024, we began selling a small selection of Wine, Beer, Cider, and Ready to Drink alcohol products.  Many are locally owned!

Can I refill my water containers at your store? 

Yes, we sell both reverse osmosis and distilled water dispensers in store.  Additionally, we carry a small inventory of empty bottles for purchase for filling as well as prefilled alkaline water 1 gallon jugs.

Do you sell online?

We currently have a limited selection of Health Supplements for purchase online that can be shipped.

We also offer the option to pre-pay for large bulk items (i.e. 22.68kg bags of Baking Soda) that can be picked up in store.

We hope to expand our offerings online in the near future.

The majority of our sales for now are made in store at the Bulk Food Warehouse in Burlington, Ontario!

Do you sell via Amazon?

No! We have NO selling relationship with Amazon.

If you have purchased through a 'Bulkfood' company on Amazon, please contact them directly via their amazon contact information.

Do you sell to restaurants? 

Yes, we do!  There are many benefits from buying directly from us for your restaurant, bakery, or any other relative food business.  Check out the full details of our wholesale program HERE.  Please don’t hesitate to contact us with any questions.

Do you ever offer store coupons? 

We frequently offer $3, $5, and $10 off coupons, with a minimum purchase. Sign up for our email list on our homepage to receive special offers.

Is there a minimum amount of product that I have to buy?

The wonderful thing about buying food in a bulk store, is that you can get as little or as much as you would need.  The only items that we ask for a minimum are spices, where you need to spend a whopping $0.25!

How does pricing work in a bulk food store? 

Bulk items are sold by weight, so you pay for the exact amount you get. Prices per kilogram (KG) and per pound (LB) are indicated on all bulk bins. Our POS system calculates pricing based on kilograms. Scoop your desired amount into a bag or container, and it will be weighed at the register. The POS system will then calculate the total cost based on the item's cost per KG. Remember, even if the cost per KG looks high, buying 100g will be much cheaper than the listed price.

Can I bring my own container to fill?

Of course!  We encourage it!  Learn all about our bring your own container program HERE.

What happens if I make a mess in the store?

Even when you are trying to be careful, accidents can happen.  If you happen to make a small spill in the store, please let a staff member know so we can quickly clean it up.

Since it is a bulk store, can I sample things first? 

We have a strict no sampling policy, to ensure cleanliness, proper hygiene, and inventory control.  That said, the beauty of a bulk store is that you are able to buy small quantities of almost anything!  We encourage people who are unsure to buy just one or two pieces of a new item to try first!   Not something you can do at the grocery store.  It provides an extremely affordable way to try out something before committing to a larger purchase.  

All the bins have item numbers and pricing on them?  Do I need to write anything down? 

In order to ensure a fast and smooth check out experience, we do encourage our guests to write down the bin/item number for each item.  Pens and bag tags are provided throughout the store to assist in this.  In case you forget, no problem, we do have an item index at the register and on our POS system, so we can look up any items.

You don’t have what I am looking for, is there a way you can get it for me? 

We will certainly try.  If there is something that you are looking for, please let our staff know. Simply leave your name, phone number, and information about what you are looking for (whether it be a health supplements, bulk product, grocery item, or something else!), and we will get back to you with availability and pricing.

Do I need to bring a shopping bag?

It is recommended to bring your own shopping bag. We do have biodegradable shopping bags available for purchase if needed.

Do you have a senior’s discount day? 

Yes we do!  Not just one day, but two.  Every Monday AND Tuesday!  To learn more about Seniors Day, click HERE.